Refund Policy for Charger Lamp Supreme

We want to ensure your complete satisfaction with your purchase of our products. However, if for any reason you are not entirely satisfied with your product, we offer a refund policy to protect your investment and provide you with peace of mind.

30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee, starting from the date of delivery. If you are not satisfied with your product within this timeframe, you are eligible for a refund. To initiate the refund process, please follow the instructions below:

1. Contact our customer support team at [email protected] within 30 days of receiving your product. Please provide your order number and a detailed explanation of why you are requesting a refund.

2. Our customer support team will review your request and provide you with further instructions, including the return address for the product.

3. Pack the product securely in its original packaging (if available) or suitable packaging to prevent damage during transit.

4. Ship the product back to us using a reliable and trackable shipping method. Please note that the return shipping costs will be your responsibility.

5. Once we receive the returned product in its original condition, we will inspect it to ensure it meets the refund eligibility criteria.

Refund Eligibility Criteria: To be eligible for a refund, the product must meet the following criteria:

• The product must be in its original condition, undamaged, and in its original packaging (if available).
• All accessories, manuals, and promotional items that came with the product must be included in the return shipment.
• The product must not show signs of excessive wear, misuse, or intentional damage.

Refund Process: Upon successful inspection of the returned product and confirmation that it meets the refund eligibility criteria, we will process your refund. The refund will be issued using the original payment method used during the purchase. Please note that it may take several business days for the refunded amount to appear in your account, depending on your payment provider.

Non-Refundable Items: Please note that the following items are non-refundable:

• Shipping and handling charges associated with the original purchase.
• Any additional shipping costs incurred for returning the products

Contact Information: If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at chargerlampsupreme@gmail.com. We are here to help and will respond to your inquiries as soon as possible.

Please retain your order number and any relevant documentation for future reference.